job description
Join Empire Home Furnishing as a Sales Advisor and become a key player in delivering exceptional customer experiences in the vibrant markets of Bali. This role is perfect for dynamic individuals passionate about sales, customer service, and building lasting relationships. You will work in a supportive environment where your contributions directly impact business growth and customer satisfaction.
As a Sales Advisor, you will engage with diverse clientele, offering expert advice on home furnishing solutions while achieving sales targets. Enjoy competitive compensation, comprehensive benefits including EPF & SOCSO, and opportunities for career advancement in a thriving industry.
If you have a knack for sales, excellent communication skills, and a drive to succeed, we invite you to apply and grow with us in one of Bali’s most exciting retail environments.
Responsibility
- Provide personalized assistance to customers, understanding their needs and recommending suitable home furnishing products.
- Achieve and exceed monthly and quarterly sales targets through proactive customer engagement and upselling techniques.
- Build and maintain strong customer relationships to encourage repeat business and referrals.
- Stay updated on product knowledge, promotions, and industry trends to offer informed advice.
- Process transactions accurately, including payments, returns, and exchanges, while ensuring a seamless customer experience.
- Collaborate with the sales team to create a welcoming and productive store environment.
- Participate in sales training and development programs to enhance skills and performance.
- Handle customer inquiries and resolve complaints professionally to ensure high satisfaction levels.
Qualifications
- Minimum 1 year of experience in sales, retail, or customer service roles.
- Proven track record of meeting or exceeding sales targets.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Strong problem-solving abilities and a customer-centric approach.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic computer skills for processing transactions and managing customer data.
- High school diploma or equivalent; additional qualifications in sales or marketing are a plus.
- Passion for home furnishing and interior design is an advantage.