job description
Join Philman Commercial Inc as a Sales Administrator and play a pivotal role in supporting our dynamic sales team in the vibrant business hubs of Bali, Indonesia. This position is ideal for detail-oriented professionals who thrive in fast-paced environments, ensuring seamless operations, order processing, and customer satisfaction.
As a Sales Administrator, you will be the backbone of our sales operations, managing critical administrative tasks that drive efficiency and enhance client relationships. Your organizational skills and proactive approach will directly contribute to the success of our sales initiatives, helping us maintain our reputation for excellence in the commercial sector.
Based in Canggu, Bali, this role offers the unique opportunity to work in a collaborative, international setting while enjoying the island’s inspiring work-life balance. Whether you're coordinating schedules, preparing insightful reports, or resolving customer inquiries, your work will have a tangible impact on our business growth.
Responsibility
- Manage and maintain the sales team’s schedules, ensuring optimal coordination for meetings, follow-ups, and client engagements.
- Process and track customer orders accurately, from receipt to fulfillment, while liaising with logistics and warehouse teams.
- Prepare and distribute daily, weekly, and monthly sales reports, highlighting key metrics, trends, and areas for improvement.
- Handle customer inquiries, complaints, and requests professionally, providing timely and effective resolutions.
- Maintain and update CRM systems and sales databases with precise, up-to-date information.
- Assist in the preparation of sales proposals, contracts, and presentations to support business development efforts.
- Collaborate with cross-functional teams (marketing, finance, operations) to streamline processes and enhance interdepartmental communication.
- Monitor inventory levels and coordinate with procurement to ensure adequate stock for customer demands.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field (or equivalent work experience).
- Proven experience (1-2+ years) in sales administration, customer service, or a similar administrative role.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software (e.g., Salesforce, HubSpot).
- Excellent written and verbal communication skills in English; additional languages are a plus.
- Highly organized with exceptional attention to detail and the ability to multitask in a fast-paced environment.
- Problem-solving mindset with a customer-centric approach to resolving issues.
- Ability to work independently and collaboratively within a team, with a proactive and can-do attitude.
- Familiarity with basic accounting principles and order processing systems is advantageous.