job description
Join Raja Petshop, a leading name in Indonesia’s thriving pet retail industry, as a Sales Administrator in the heart of Bali. We are seeking a meticulous, professional, and highly integrity-driven individual to ensure the smooth operation of our sales and administrative processes.
In this dynamic role, you will play a pivotal part in supporting our sales team, managing customer orders, and maintaining accurate records to enhance efficiency and customer satisfaction. Based in Bali’s vibrant business hub, this position offers the perfect blend of professional growth and island lifestyle.
If you are passionate about organization, detail-oriented, and eager to contribute to a fast-paced, customer-centric environment, we invite you to apply. Raja Petshop is committed to fostering a collaborative and rewarding workplace where your administrative expertise will directly impact our success.
Responsibility
- Process and manage customer orders, ensuring accuracy and timely delivery.
- Maintain and update sales records, invoices, and inventory databases.
- Coordinate with the sales team to prepare reports, forecasts, and performance metrics.
- Handle customer inquiries and resolve administrative issues promptly and professionally.
- Assist in preparing quotations, contracts, and sales agreements.
- Monitor stock levels and liaise with suppliers to ensure adequate product availability.
- Organize and file documentation, ensuring compliance with company policies and regulations.
- Support the finance team with billing, payments, and reconciliation tasks.
Qualifications
- Minimum 1-2 years of experience in sales administration, retail, or a related field.
- Strong attention to detail and exceptional organizational skills.
- Proficiency in Microsoft Office (Excel, Word) and basic accounting software.
- Excellent communication skills in English and Bahasa Indonesia.
- Ability to work independently and collaboratively in a fast-paced environment.
- High level of integrity, professionalism, and customer service orientation.
- Experience in the pet industry or retail sector is a plus.
- Diploma or Bachelor’s degree in Business Administration, Commerce, or a related field.