job description
Join a fast-growing e-commerce company in Bali and become part of a dynamic team that values work-life balance, competitive compensation, and a supportive work environment. As a Sales Administrator, you will play a key role in ensuring smooth sales operations, managing customer inquiries, and supporting the sales team to drive business growth.
Based in the vibrant hub of Canggu, Bali, this role offers the perfect blend of professional development and the island’s renowned lifestyle. Whether you're coordinating orders, maintaining sales records, or liaising with clients, your organizational skills and attention to detail will be instrumental in our success.
If you thrive in a collaborative setting and are passionate about administration, customer service, and sales support, this opportunity is for you. Enjoy flexible working arrangements while contributing to a company that’s reshaping the e-commerce landscape in Indonesia.
Responsibility
- Process and manage customer orders, ensuring accuracy and timely delivery.
- Maintain and update sales records, databases, and CRM systems.
- Coordinate with the sales team to prepare reports, forecasts, and performance metrics.
- Handle customer inquiries via email, phone, or chat with professionalism and efficiency.
- Assist in preparing sales contracts, proposals, and quotations.
- Monitor inventory levels and liaise with the logistics team to prevent stockouts.
- Support marketing campaigns by tracking leads and customer engagement.
- Ensure compliance with company policies and industry regulations in all administrative tasks.
Qualifications
- Minimum 1 year of experience in sales administration, customer service, or office support.
- Proficient in Microsoft Office (Excel, Word) and basic CRM tools.
- Strong organizational and multitasking abilities with keen attention to detail.
- Excellent communication skills in English and Indonesian (written and verbal).
- Ability to work independently and collaboratively in a fast-paced environment.
- Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce) is a plus.
- Problem-solving mindset with a customer-centric approach.
- Based in or willing to relocate to Bali (Canggu, Ubud, Denpasar, or surrounding areas).