job description
Join Xpert Empire Sdn Bhd, a dynamic company specializing in repair services, as a Sales Administrator in beautiful Bali. We are seeking a motivated individual who is eager to learn, customer-focused, and ready to support our growing operations. This role offers a fantastic opportunity to develop your skills in sales, customer service, and administrative tasks while working in a vibrant and collaborative environment.
As a Sales Administrator, you will play a key role in ensuring smooth operations by managing customer inquiries, processing orders, and maintaining accurate records. Your ability to communicate effectively and handle customer interactions with professionalism will be essential to our success. If you are detail-oriented, organized, and passionate about delivering exceptional service, we want to hear from you!
This position is based in Bali, offering a unique work-life balance in one of the world's most sought-after destinations. Enjoy competitive compensation, a supportive team, and the chance to grow with a company that values innovation and excellence.
Responsibility
- Handle customer inquiries and provide timely, accurate responses to ensure high satisfaction.
- Process sales orders, invoices, and payments while maintaining meticulous records.
- Coordinate with the repair team to track job progress and update customers on status.
- Manage administrative tasks, including filing, data entry, and report generation.
- Assist in resolving customer complaints and escalating issues as needed.
- Maintain inventory records and liaise with suppliers for stock replenishment.
- Support marketing efforts by updating product listings and promotional materials.
- Collaborate with team members to streamline processes and improve efficiency.
Qualifications
- High school diploma or equivalent; additional education in business or administration is a plus.
- Proven experience in sales, customer service, or administrative roles.
- Excellent communication skills in English; proficiency in Bahasa Indonesia is advantageous.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Proficiency in Microsoft Office Suite and basic CRM software.
- Customer-focused mindset with a problem-solving attitude.
- Ability to work independently and as part of a team in a fast-paced environment.
- Willingness to learn and adapt to new processes and technologies.