job description
Join TG Group Pte Ltd as a Programme Support Executive in the vibrant heart of Bali! This is a unique opportunity to contribute to meaningful case intake and operational support while enjoying the dynamic work-life balance of Canggu, Ubud, or surrounding areas.
In this role, you will play a pivotal part in ensuring seamless programme execution by managing case intake processes, coordinating with stakeholders, and maintaining operational efficiency. Your organizational skills and attention to detail will drive the success of our initiatives, making a tangible impact on our clients and team.
We offer a competitive salary, a collaborative work environment, and the chance to grow within a forward-thinking organization. If you thrive in a structured yet fast-paced setting and are passionate about administrative excellence, we’d love to hear from you!
Responsibility
- Manage and process case intake requests, ensuring accuracy and timely resolution.
- Coordinate with internal teams and external partners to facilitate smooth programme operations.
- Maintain and update case management systems, databases, and documentation.
- Prepare reports, presentations, and operational summaries for stakeholders.
- Monitor programme timelines and deadlines, proactively addressing potential delays.
- Provide administrative support, including scheduling, correspondence, and meeting coordination.
- Identify process improvements to enhance efficiency in case handling and operations.
- Ensure compliance with organizational policies, procedures, and regulatory requirements.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Minimum 2 years of experience in administrative support, case management, or operations.
- Strong organizational and multitasking abilities with a keen eye for detail.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and case management software.
- Excellent written and verbal communication skills in English.
- Ability to work independently and collaboratively in a fast-paced environment.
- Familiarity with data entry, reporting, and basic analytics is a plus.
- Prior experience in a contract or temporary role is advantageous.