job description
Join Cocofood as a Sales Administrative Support Specialist and play a pivotal role in ensuring seamless operations for our dynamic sales team. Based in the vibrant heart of Bali, you will provide essential administrative support, including order processing, customer data management, and report preparation, to drive efficiency and excellence across our nationwide sales network.
This is a fantastic opportunity for detail-oriented professionals who thrive in fast-paced environments and are passionate about delivering exceptional service. Your organizational skills and ability to manage multiple tasks will directly contribute to the success of our sales operations, helping us maintain strong customer relationships and streamline processes.
At Cocofood, we value teamwork, innovation, and a customer-centric approach. If you are looking for a rewarding role where your administrative expertise can make a real impact, we invite you to apply and grow with us in one of the most exciting and culturally rich locations in Southeast Asia.
Responsibility
- Process and track sales orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
- Maintain and update customer databases, ensuring all information is current and securely stored.
- Prepare and distribute sales reports, including performance metrics, forecasts, and customer insights.
- Coordinate with the sales team to manage schedules, meetings, and follow-ups with clients.
- Handle customer inquiries and resolve administrative issues promptly and professionally.
- Assist in the preparation of sales presentations, proposals, and contracts.
- Monitor inventory levels and liaise with the logistics team to ensure product availability.
- Implement and improve administrative processes to enhance productivity and reduce errors.
Qualifications
- Minimum of 2 years of experience in sales administration, office support, or a related field.
- Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software.
- Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
- Outstanding written and verbal communication skills in English.
- High attention to detail and accuracy in data entry and reporting.
- Ability to work independently and collaboratively in a team-oriented environment.
- Experience in the food, beverage, or FMCG industry is a plus.
- Familiarity with ERP systems or sales management tools is an advantage.