job description
Join Detroit Auto Trading Sdn Bhd as a Sales Administrative Assistant in the vibrant heart of Bali! This is your opportunity to play a pivotal role in supporting our dynamic sales team while ensuring seamless customer experiences in the fast-paced automotive industry.
As a Sales Admin Assistant, you will be the backbone of our customer service and sales operations, handling inquiries with professionalism, managing service appointments, and processing quotations with precision. Your organizational skills and attention to detail will directly contribute to our company’s success and customer satisfaction.
Based in Kuta, Badung, you’ll enjoy a collaborative work environment where your administrative expertise will help drive efficiency and excellence. Whether you’re coordinating with clients, maintaining sales records, or assisting with follow-ups, your work will have a tangible impact on our business growth.
If you’re a proactive, detail-oriented professional with a passion for administration and customer service, we’d love to hear from you. Apply today and take the next step in your career with a leading name in automotive trading!
Responsibility
- Manage and respond to customer inquiries via phone, email, and in-person with professionalism and efficiency.
- Coordinate and follow up on service appointments, ensuring timely confirmations and reminders.
- Prepare and process sales quotations, invoices, and other administrative documents with accuracy.
- Maintain and update customer databases, sales records, and filing systems to ensure data integrity.
- Assist the sales team with order processing, inventory checks, and client communications.
- Handle general office duties, including correspondence, scheduling, and meeting preparations.
- Resolve customer complaints or issues promptly and escalate concerns when necessary.
- Collaborate with internal departments to ensure smooth workflow and customer satisfaction.
Qualifications
- Minimum Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field.
- Proven experience (1-2 years) in an administrative, sales support, or customer service role, preferably in the automotive industry.
- Strong proficiency in Microsoft Office (Excel, Word, Outlook) and basic CRM software.
- Excellent communication skills in English (written and verbal) with a customer-focused approach.
- Highly organized with the ability to multitask, prioritize workloads, and meet deadlines.
- Detail-oriented with a keen eye for accuracy in data entry and documentation.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with automotive terminology and processes is a plus.