job description
Join Pan Sun Hardware Pte. Ltd., a leading supplier of high-quality hardware solutions, as our Sales Administration Specialist in the vibrant and growing market of Bali. This is an exciting opportunity to play a pivotal role in our operations, ensuring seamless order processing, customer satisfaction, and efficient logistics in one of Indonesia’s most dynamic regions.
As the backbone of our sales team, you will manage customer orders, process invoices, and prepare shipping documents with precision and care. Your attention to detail and organizational skills will directly impact our ability to deliver products on time and maintain strong client relationships. This role is perfect for a detail-oriented professional who thrives in a fast-paced environment and is eager to contribute to the growth of a well-established company.
Bali offers a unique blend of professional opportunities and a high quality of life, making it an ideal location for this role. Whether you're based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you’ll enjoy a supportive work culture, competitive compensation, and the chance to work with a team that values efficiency and excellence.
If you’re looking for a role that combines administrative expertise with customer service and logistics, this is the perfect opportunity to advance your career in a thriving industry. Apply today and become a key player in our mission to deliver exceptional service to our clients across Indonesia and beyond.
Responsibility
- Process and manage customer orders from receipt to fulfillment, ensuring accuracy and timeliness.
- Prepare and verify invoices, shipping documents, and other sales-related paperwork.
- Coordinate with logistics teams to ensure on-time delivery of products to clients.
- Maintain accurate records of sales transactions, customer interactions, and order statuses.
- Resolve customer inquiries and issues related to orders, invoices, and deliveries.
- Assist the sales team with reporting, data entry, and administrative support as needed.
- Monitor inventory levels and communicate stock requirements to relevant teams.
- Ensure compliance with company policies and procedures in all administrative tasks.
Qualifications
- Minimum of 2 years of experience in sales administration, order processing, or a related field.
- Proficiency in Microsoft Office (Excel, Word) and experience with ERP or order management systems.
- Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
- Excellent communication skills, both written and verbal, in English (additional languages are a plus).
- Ability to work independently and collaboratively in a team setting.
- Problem-solving skills and a proactive approach to resolving administrative challenges.
- Familiarity with logistics and supply chain processes is an advantage.
- High school diploma or equivalent; additional certifications in administration or business are a plus.