job description
Join a dynamic and growing team in the heart of Bali as a Sales Administration Assistant / Officer specializing in heavy machinery. This role is perfect for a detail-oriented professional who thrives in a fast-paced environment and is eager to support a high-performing sales team. You will play a pivotal role in managing customer inquiries, coordinating sales activities, and ensuring seamless administrative operations for one of the leading providers of heavy machinery in the region.
In this position, you will collaborate closely with sales executives, logistics teams, and customers to facilitate smooth transactions and enhance customer satisfaction. Whether you're based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, this opportunity offers a unique blend of administrative excellence and exposure to the thriving heavy machinery industry. If you are looking to grow your career in sales administration while enjoying the vibrant culture and lifestyle of Bali, this is the role for you.
As part of our team, you will benefit from professional development opportunities, a supportive work environment, and the chance to work with cutting-edge machinery and technology. This is more than just a job—it's a chance to build a rewarding career with a company that values your contributions and invests in your growth.
Responsibility
- Support the sales team by managing customer inquiries via phone, email, and in-person meetings, ensuring timely and accurate responses.
- Maintain and update customer databases, sales records, and transaction documents to ensure data accuracy and accessibility.
- Coordinate with logistics and warehouse teams to track order status, delivery schedules, and inventory levels for heavy machinery.
- Prepare and process sales-related documents, including quotations, invoices, contracts, and purchase orders.
- Assist in organizing sales meetings, presentations, and trade shows, including logistics, materials, and follow-up communications.
- Monitor and report on sales performance metrics, customer feedback, and market trends to support strategic decision-making.
- Provide administrative support to the sales team, including scheduling appointments, managing calendars, and preparing reports.
- Ensure compliance with company policies, industry regulations, and best practices in sales administration.
Qualifications
- Minimum of 1-2 years of experience in sales administration, office support, or a related role, preferably in the heavy machinery or industrial sector.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM or ERP software is a plus.
- Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines.
- Excellent communication skills in English, both written and verbal, with the ability to interact professionally with customers and team members.
- Detail-oriented with a high level of accuracy in data entry, document preparation, and record-keeping.
- Ability to work independently as well as part of a team, with a proactive and problem-solving mindset.
- Familiarity with the heavy machinery industry or a willingness to learn about technical products and sales processes.
- High school diploma or equivalent; additional certification in administration or sales is advantageous.