job description
Join Pelozden RSS Inc. as an Operations & Order Support Assistant and play a pivotal role in ensuring seamless workflow from quote to delivery. Based in the vibrant heart of Canggu, Bali, you will manage orders, purchasing, deliveries, inventory, and ERP data to support our growing operations. This is a fantastic opportunity for detail-oriented professionals who thrive in dynamic environments and are passionate about optimizing operational efficiency.
As part of our team, you will collaborate with cross-functional departments to streamline processes, resolve order discrepancies, and maintain accurate records. Your contributions will directly impact customer satisfaction and business success. If you are organized, proactive, and eager to grow in a fast-paced industry, we want to hear from you!
Responsibility
- Process and manage customer orders accurately and efficiently, ensuring timely fulfillment.
- Coordinate with suppliers and logistics teams to track deliveries and resolve any discrepancies.
- Maintain and update inventory records, ensuring stock levels are optimized and discrepancies are addressed.
- Assist in purchasing activities, including vendor communication, price negotiations, and order placements.
- Input and manage data within the ERP system, ensuring accuracy and completeness of records.
- Liaise with sales, finance, and warehouse teams to ensure smooth order processing and delivery.
- Generate reports on order status, inventory levels, and operational performance for management review.
- Provide exceptional support to internal and external stakeholders, addressing inquiries and resolving issues promptly.
Qualifications
- Bachelor's degree in Business Administration, Logistics, or a related field.
- Minimum of 1-2 years of experience in operations, order management, or administrative support roles.
- Proficiency in ERP systems and Microsoft Office Suite (Excel, Word, Outlook).
- Strong organizational and time-management skills with the ability to multitask in a fast-paced environment.
- Excellent communication and interpersonal skills for effective collaboration with teams and clients.
- Detail-oriented with a high level of accuracy in data entry and record-keeping.
- Problem-solving mindset with the ability to identify and resolve operational challenges.
- Fluency in English; additional languages are a plus.