job description
Join Soon Soon Group as a Sales Admin Executive and play a pivotal role in driving customer satisfaction and business growth. Based in the vibrant location of Canggu, Bali, this role offers an exciting opportunity to blend administrative expertise with sales support in a dynamic environment.
As a Sales Admin Executive, you will be the backbone of our sales operations, ensuring seamless communication between our team and clients. Your responsibilities will include telemarketing support, order management, and maintaining strong customer relationships. This role is perfect for individuals who thrive in fast-paced settings and are passionate about delivering exceptional service.
At Soon Soon Group, we value innovation, teamwork, and a customer-centric approach. If you are detail-oriented, proactive, and eager to contribute to a growing company, we invite you to apply and become part of our success story.
Responsibility
- Provide telemarketing support to develop and maintain customer relationships.
- Monitor and analyze order patterns to ensure timely and accurate order processing.
- Follow up with customers daily to meet their requirements and address any concerns.
- Maintain accurate sales records and prepare reports for management review.
- Coordinate with internal teams to ensure smooth order fulfillment and delivery.
- Assist in resolving customer inquiries and complaints in a professional manner.
- Support the sales team with administrative tasks, including data entry and documentation.
- Contribute to the development of sales strategies and customer engagement initiatives.
Qualifications
- Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in sales administration, customer service, or a similar role.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and CRM software.
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Detail-oriented with a high level of accuracy in data management.
- Ability to work independently and as part of a team in a fast-paced environment.
- Fluency in English; additional languages are a plus.