job description
Join our dynamic team as a Sales Admin / Admin Executive and play a pivotal role in supporting our sales operations and administrative functions. This is an exciting opportunity to contribute to our growth while developing your skills in a fast-paced environment. You will be the backbone of our daily operations, ensuring smooth customer interactions, efficient stock management, and seamless sales processes.
We are looking for a detail-oriented and proactive individual who thrives in a collaborative setting. If you are passionate about organization, customer service, and sales support, we would love to have you on board. Together, we can achieve great success and create a rewarding work experience.
Responsibility
- Assist customers with inquiries, orders, and follow-ups to ensure high satisfaction.
- Manage and maintain accurate inventory records, including stock levels and product availability.
- Process sales orders, invoices, and payments efficiently and accurately.
- Coordinate with the sales team to ensure timely delivery of products and services.
- Handle administrative tasks such as filing, data entry, and report generation.
- Support the preparation of sales reports and performance metrics.
- Assist in resolving customer complaints and ensuring smooth communication.
- Contribute to the improvement of sales and administrative processes.
Qualifications
- Diploma or Bachelor's degree in Business Administration, Sales, or a related field.
- Proven experience in sales administration, customer service, or a similar role.
- Strong organizational and multitasking skills with keen attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to work independently and as part of a team in a fast-paced environment.
- Basic knowledge of inventory management and sales processes.
- Positive attitude and a willingness to learn and grow with the company.