job description
Join the team at SotoGrande Hotel & Resort as a Room Attendant and play a vital role in ensuring our guests experience the highest standards of cleanliness and comfort. As a key member of our housekeeping department, you will be responsible for maintaining the pristine condition of guest rooms, contributing to the overall satisfaction of our visitors. This position offers an excellent opportunity to work in a dynamic and luxurious environment, where attention to detail and a commitment to excellence are highly valued.
At SotoGrande Hotel & Resort, we pride ourselves on delivering exceptional hospitality services. As a Room Attendant, you will have the chance to work in some of the most beautiful locations in Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. We offer competitive compensation, a supportive work environment, and opportunities for career growth within the hospitality industry.
Responsibility
- Clean and maintain guest rooms to the highest standards of cleanliness and hygiene.
- Replace and replenish amenities, linens, and towels as needed.
- Report any maintenance issues or damages to the housekeeping supervisor.
- Ensure all guest rooms are prepared and ready for check-in according to hotel standards.
- Follow all safety and security procedures to ensure a safe environment for guests and staff.
- Assist with deep cleaning tasks and special projects as assigned.
- Provide excellent customer service by responding promptly to guest requests and inquiries.
- Maintain a positive and professional demeanor at all times.
Qualifications
- Previous experience in housekeeping or a similar role is preferred but not required.
- Strong attention to detail and a commitment to maintaining high standards of cleanliness.
- Excellent time management skills and the ability to work efficiently under pressure.
- Good communication skills and the ability to work well in a team environment.
- Physical stamina and the ability to perform tasks that require standing, bending, and lifting.
- Knowledge of cleaning chemicals, equipment, and procedures.
- Flexibility to work various shifts, including weekends and holidays.
- A positive attitude and a strong work ethic.