job description
Join Shangri-La Group, a global leader in luxury hospitality, as a Revenue Optimization Manager in the breathtaking landscapes of Bali. In this strategic role, you will drive financial performance by maximizing revenue streams across our premium properties in Canggu, Ubud, Denpasar, and beyond. Your expertise in data-driven decision-making and market analysis will shape pricing strategies, forecast demand, and optimize inventory to ensure sustainable growth in a competitive market.
As part of our dynamic team, you will collaborate with cross-functional departmentsâincluding Sales, Marketing, and Operationsâto align revenue goals with operational excellence. This is a unique opportunity to leverage your analytical skills and industry knowledge to enhance profitability while delivering unparalleled guest experiences in one of the worldâs most sought-after destinations.
If you are a results-oriented professional with a passion for hospitality and a track record in revenue management, we invite you to apply and contribute to the success of Shangri-Laâs iconic properties in Bali.
Responsibility
- Develop and implement revenue management strategies to maximize occupancy, ADR (Average Daily Rate), and RevPAR (Revenue Per Available Room) across all properties.
- Conduct market analysis and competitive benchmarking to identify trends, opportunities, and threats in the hospitality landscape.
- Collaborate with Sales, Marketing, and Operations teams to align pricing, promotions, and inventory controls with business objectives.
- Utilize revenue management systems (RMS) and data analytics tools to forecast demand, adjust pricing dynamically, and optimize distribution channels.
- Monitor and report on key performance indicators (KPIs), including revenue growth, market share, and customer segmentation.
- Lead budgeting and financial planning processes, ensuring alignment with corporate goals and local market conditions.
- Train and mentor hotel staff on revenue management best practices, tools, and methodologies.
- Stay abreast of industry trends, technological advancements, and emerging tools in revenue optimization.
Qualifications
- Bachelorâs degree in Hospitality Management, Business, Finance, or a related field. Masterâs degree or MBA is a plus.
- Minimum 5 years of experience in revenue management, preferably within the luxury hospitality sector.
- Proven expertise in pricing strategies, demand forecasting, and inventory management.
- Proficiency in revenue management software (e.g., Duetto, IDeaS, or similar) and advanced Excel skills.
- Strong analytical and problem-solving skills, with the ability to interpret complex data sets.
- Excellent communication and stakeholder management skills to influence cross-functional teams.
- Familiarity with OTA (Online Travel Agency) platforms and distribution channel management.
- Ability to work in a fast-paced, multicultural environment with a focus on results and guest satisfaction.