job description
Join Brightserve Solutions Inc as a Retail Team Member (Store Crew) and become an essential part of Bali’s vibrant retail scene! We’re looking for enthusiastic, customer-focused individuals to deliver exceptional service at our partner stores in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. If you thrive in a fast-paced environment, love engaging with diverse customers, and take pride in maintaining a welcoming and efficient retail space, this is the perfect opportunity for you.
As a Retail Team Member, you’ll play a key role in driving sales, assisting customers with their queries, and ensuring our stores operate smoothly. From preparing food and beverages to keeping the store clean and organized, your efforts will directly contribute to creating a positive shopping experience for our guests. Whether you’re restocking merchandise, handling transactions, or providing product recommendations, your attention to detail and friendly demeanor will set you apart.
This role is ideal for someone who enjoys working in a team, has a passion for customer service, and wants to grow their career in the retail industry. With opportunities for advancement and a supportive work environment, Brightserve Solutions Inc is committed to helping you develop your skills and achieve your professional goals. If you’re ready to take on a dynamic role in one of Bali’s most exciting retail hubs, we’d love to hear from you!
Why Join Us?
- Competitive Salary: Earn between IDR 3,000,000 – IDR 4,500,000 per month, with opportunities for performance-based incentives.
- Career Growth: Access to training and development programs to help you advance in the retail industry.
- Dynamic Work Environment: Work in some of Bali’s most popular shopping destinations, surrounded by a diverse and energetic team.
- Employee Benefits: Enjoy perks such as staff discounts, flexible scheduling, and a supportive work culture.
Responsibility
- Assist customers with product inquiries, purchases, and returns to ensure a seamless shopping experience.
- Operate cash registers, process transactions, and handle payments accurately and efficiently.
- Prepare and serve food and beverages in compliance with health and safety standards.
- Maintain store cleanliness and organization, including restocking shelves, tidying displays, and ensuring a welcoming environment.
- Monitor inventory levels and report stock shortages or discrepancies to the management team.
- Provide product recommendations and upsell items to enhance customer satisfaction and drive sales.
- Collaborate with team members to achieve daily sales targets and store performance goals.
- Handle customer complaints or issues professionally and escalate them to the appropriate supervisor when necessary.
Qualifications
- High school diploma or equivalent; additional education or certifications in retail or customer service are a plus.
- Prior experience in retail, customer service, or food and beverage is preferred but not required.
- Strong communication skills in English; proficiency in Bahasa Indonesia or other languages is an advantage.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Friendly, approachable, and customer-focused attitude with a passion for delivering exceptional service.
- Basic math skills for handling cash transactions and inventory management.
- Flexibility to work in shifts, including weekends, evenings, and holidays as required.
- Ability to stand for extended periods and lift moderate weights (e.g., stocking shelves, moving merchandise).