job description
Join Leaf Corner Food OPC as a Retail Store Supervisor in the vibrant heart of Bali, Indonesia! This is your opportunity to lead a dynamic team in delivering exceptional customer experiences while driving operational excellence for a premium food brand. As the face of our store in Canggu, you’ll play a pivotal role in maintaining our reputation for quality, efficiency, and outstanding service.
We’re looking for a proactive, customer-focused leader who thrives in fast-paced environments. In this role, you’ll oversee daily store operations, manage inventory, and mentor staff to ensure smooth workflows and maximum sales performance. Your ability to balance operational precision with a passion for hospitality will be key to our success in Bali’s competitive retail landscape.
This full-time position offers a competitive salary (IDR 7M–8M/month), career growth opportunities, and the chance to work in one of Southeast Asia’s most exciting markets. If you’re ready to take the next step in your retail leadership career, apply today!
Responsibility
- Supervise and lead a team of store staff, ensuring high levels of productivity, morale, and customer service.
- Oversee daily store operations, including opening/closing procedures, cash handling, and sales transactions.
- Manage inventory levels, conduct stock audits, and coordinate with suppliers to maintain optimal product availability.
- Implement and enforce company policies, standard operating procedures (SOPs), and health/safety regulations.
- Monitor sales performance, analyze reports, and develop strategies to meet or exceed revenue targets.
- Resolve customer complaints professionally and escalate issues as needed to maintain brand reputation.
- Train, coach, and evaluate staff performance, providing constructive feedback and development opportunities.
- Collaborate with the marketing team to execute in-store promotions, visual merchandising, and seasonal campaigns.
Qualifications
- Minimum 2+ years of experience in a supervisory or managerial role in retail, F&B, or hospitality.
- Proven track record of driving sales growth and improving operational efficiency.
- Strong leadership, communication, and interpersonal skills to motivate teams and engage customers.
- Proficiency in inventory management, POS systems, and basic financial reporting.
- Fluency in English (written and spoken); knowledge of Indonesian (Bahasa) is a plus.
- Ability to work flexible hours, including weekends and holidays, as required by business needs.
- Problem-solving mindset with a customer-centric approach to service.
- Familiarity with food safety standards (e.g., HACCP) and local labor regulations in Indonesia.