job description
Join Panda Eyes as a Retail Store Supervisor in beautiful Bali and take the lead in driving sales, optimizing operations, and delivering exceptional customer experiences. In this dynamic role, you will oversee daily store activities, manage inventory, and mentor a high-performing team to achieve business goals. Bali’s thriving retail landscape offers the perfect backdrop for a rewarding career in retail management.
As a key player in our expansion, you’ll ensure smooth store operations, maintain brand standards, and foster a customer-centric environment. Your leadership will directly impact store performance, team morale, and customer satisfaction. If you’re passionate about retail, thrive in fast-paced settings, and have a knack for team leadership, this is your opportunity to grow with a forward-thinking brand in one of the world’s most vibrant destinations.
Responsibility
- Oversee daily store operations, including opening/closing procedures, cash handling, and staff scheduling.
- Drive sales performance by setting targets, monitoring KPIs, and implementing promotional strategies.
- Manage inventory levels, conduct stock audits, and coordinate with suppliers to ensure product availability.
- Lead, train, and motivate a team of retail associates to deliver outstanding customer service.
- Resolve customer inquiries and complaints professionally, ensuring a positive shopping experience.
- Maintain store visual merchandising standards to enhance product appeal and brand image.
- Prepare and analyze sales reports to identify trends and recommend improvements.
- Ensure compliance with company policies, health/safety regulations, and loss prevention measures.
Qualifications
- Minimum 2+ years of experience in retail supervision or management, preferably in fashion or consumer goods.
- Proven track record of achieving sales targets and improving operational efficiency.
- Strong leadership and team management skills with the ability to inspire and develop staff.
- Excellent communication and interpersonal skills for customer and team interactions.
- Proficiency in inventory management systems and POS software.
- Highly organized with strong problem-solving and decision-making abilities.
- Flexibility to work evenings, weekends, and holidays as required.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are a plus.