job description
Join Segi Fresh as an Assistant Store Manager in the vibrant heart of Bali and take the next step in your retail leadership career! This is a unique opportunity to contribute to a dynamic, customer-centric environment while developing your management skills in one of Indonesia’s most exciting markets.
As a key leader in our store operations, you’ll play a pivotal role in driving sales, ensuring exceptional customer experiences, and supporting the Store Manager in daily operations. With a focus on fresh, high-quality products and a commitment to excellence, Segi Fresh is the perfect place for ambitious professionals who thrive in fast-paced, rewarding environments.
Based in Badung, Bali, this role offers the chance to work in a diverse and culturally rich setting, with opportunities for growth and development in the retail industry. Whether you’re a seasoned retail professional or an emerging leader, this position provides the tools and support you need to succeed.
Responsibility
- Assist the Store Manager in overseeing daily store operations, including opening/closing procedures, staff scheduling, and inventory management.
- Drive sales performance by setting and achieving targets, analyzing sales data, and implementing effective merchandising strategies.
- Deliver exceptional customer service by resolving inquiries, handling complaints, and ensuring a positive shopping experience for all patrons.
- Train, mentor, and supervise store staff, fostering a high-performance culture and ensuring adherence to company policies and standards.
- Monitor and maintain inventory levels, including ordering stock, conducting audits, and minimizing shrinkage or waste.
- Ensure compliance with health, safety, and hygiene regulations, particularly for fresh produce and perishable goods.
- Collaborate with the marketing team to execute in-store promotions, seasonal campaigns, and loyalty programs.
- Prepare daily, weekly, and monthly reports on sales, expenses, and operational metrics for management review.
Qualifications
- Minimum of 2-3 years of experience in retail management, preferably in grocery, fresh produce, or FMCG sectors.
- Proven leadership skills with the ability to motivate and manage a team in a fast-paced environment.
- Strong understanding of retail operations, including inventory control, merchandising, and POS systems.
- Excellent communication and interpersonal skills, with fluency in English (Bahasa Indonesia is a plus).
- Customer-focused mindset with a track record of resolving issues and building long-term client relationships.
- Analytical and detail-oriented, with the ability to interpret sales data and make data-driven decisions.
- Flexibility to work evenings, weekends, and holidays as required by business needs.
- Diploma or Bachelor’s degree in Business, Retail Management, or a related field is preferred.