job description
Are you a dynamic retail professional with a passion for beauty, wellness, and grooming? R2 Group of Exclusive Brands, a leader in premium beauty and lifestyle products, is seeking an experienced Store Supervisor to join our expanding team in Bali! This is your chance to grow your career in a fast-paced, customer-centric environment while working with top-tier brands in one of the worldâs most vibrant destinations.
As a Store Supervisor, you will play a pivotal role in driving sales, ensuring exceptional customer experiences, and leading a high-performing team. Youâll be responsible for overseeing daily operations, optimizing store performance, and maintaining the highest standards of visual merchandising and brand representation. If you thrive in a collaborative, results-driven environment and have a knack for leadership, this is the perfect opportunity to take your retail career to the next level.
At R2 Group, we value innovation, professionalism, and a customer-first mindset. Youâll enjoy a supportive work culture, opportunities for career advancement, and the chance to work in some of Baliâs most sought-after locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. Join us and be part of a team thatâs shaping the future of beauty and wellness retail in Indonesia!
Why Join Us?
- Competitive salary package with performance incentives
- Opportunities for career growth and professional development
- Work in a dynamic, customer-focused environment
- Access to exclusive beauty and wellness products
- Be part of a leading brand in the retail industry
Responsibility
- Lead and motivate a team of retail associates to achieve sales targets and deliver exceptional customer service.
- Oversee daily store operations, including opening/closing procedures, inventory management, and cash handling.
- Ensure compliance with company policies, visual merchandising standards, and brand guidelines.
- Monitor sales performance, analyze trends, and implement strategies to drive revenue growth.
- Handle customer inquiries, complaints, and escalations with professionalism and efficiency.
- Conduct regular team training sessions to enhance product knowledge and sales techniques.
- Collaborate with management to plan promotions, events, and in-store activations.
- Maintain a clean, organized, and visually appealing store environment.
Qualifications
- Minimum of 2-3 years of experience in retail supervision or store management, preferably in beauty, wellness, or lifestyle products.
- Proven track record of meeting or exceeding sales targets and leading high-performing teams.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving abilities and a customer-centric mindset.
- Familiarity with inventory management, POS systems, and retail analytics.
- Ability to work flexible hours, including weekends and holidays, as required by retail operations.
- Fluency in English; proficiency in Bahasa Indonesia is a plus.
- Passion for beauty, wellness, and grooming products is highly desirable.