job description
Join VibeMax Pte Ltd as a Retail Store Supervisor and become part of a dynamic team that thrives on creating an engaging and vibrant retail experience. We are passionate about fostering a fan culture that resonates with our customers, and we are looking for a motivated individual to lead our retail operations in Bali. This role offers the opportunity to work in a fast-paced environment, where you will oversee daily store operations, manage a team of retail associates, and ensure exceptional customer service.
As a Retail Store Supervisor, you will play a pivotal role in driving sales, maintaining store standards, and creating a welcoming atmosphere for our customers. If you are a natural leader with a passion for retail and a knack for building strong customer relationships, we want you on our team!
Responsibility
- Oversee daily store operations, including opening and closing procedures, inventory management, and visual merchandising.
- Lead, train, and motivate a team of retail associates to deliver outstanding customer service and achieve sales targets.
- Ensure the store is well-stocked, organized, and visually appealing to enhance the shopping experience.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Monitor sales performance and implement strategies to drive revenue growth.
- Maintain accurate records of sales, inventory, and employee performance.
- Ensure compliance with company policies, procedures, and safety regulations.
- Collaborate with the management team to plan and execute promotional events and sales initiatives.
Qualifications
- Proven experience in a retail supervisory or management role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Knowledge of retail operations, including inventory management and visual merchandising.
- Customer-focused mindset with a passion for delivering exceptional service.
- Basic computer skills and familiarity with POS systems.
- Flexibility to work evenings, weekends, and holidays as needed.