job description
Join Mynews, a leading retail and lifestyle brand, as our Retail Store Sales Manager in the vibrant heart of Canggu, Bali. This is an exceptional opportunity to lead a high-performing team in one of Southeast Asiaâs most dynamic retail environments, where luxury meets local charm. As the face of our brand, you will drive sales, enhance customer experiences, and cultivate a culture of excellence in a fast-paced, customer-centric setting.
In this role, you will oversee daily operations, mentor your team, and implement strategies to exceed sales targets while maintaining the highest standards of service. Baliâs thriving tourism and expat community provide a unique backdrop for growth, making this position ideal for a results-driven leader with a passion for retail and people management. If you thrive in a collaborative, innovative environment and are eager to make an impact, we want to hear from you!
Mynews is committed to fostering a diverse and inclusive workplace where talent is nurtured, and creativity flourishes. As part of our team, youâll enjoy competitive benefits, professional development opportunities, and the chance to work in one of the worldâs most desirable locations.
Responsibility
- Lead and motivate a team of retail associates to achieve and exceed monthly sales targets through coaching, performance management, and strategic planning.
- Oversee daily store operations, including inventory management, visual merchandising, and customer service standards to ensure a seamless shopping experience.
- Develop and implement sales strategies to drive revenue growth, including promotions, upselling techniques, and customer retention programs.
- Monitor key performance indicators (KPIs) such as conversion rates, average transaction value, and customer satisfaction scores, and take corrective actions as needed.
- Build and maintain strong relationships with customers, vendors, and local business partners to enhance brand visibility and community engagement.
- Ensure compliance with company policies, health and safety regulations, and local labor laws to maintain a secure and productive work environment.
- Conduct regular team meetings, training sessions, and performance reviews to foster professional growth and operational excellence.
- Collaborate with the regional management team to align store operations with broader business goals and initiatives.
Qualifications
- Minimum of 3-5 years of experience in retail sales, with at least 2 years in a supervisory or managerial role.
- Proven track record of achieving sales targets and driving team performance in a fast-paced retail environment.
- Strong leadership skills with the ability to inspire, mentor, and develop a diverse team.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Hands-on experience with inventory management, visual merchandising, and point-of-sale (POS) systems.
- Customer-centric mindset with a passion for delivering exceptional service and building long-term relationships.
- Ability to work flexible hours, including weekends and holidays, to meet business needs.
- Bachelorâs degree in Business Administration, Retail Management, or a related field is preferred but not required.