job description
Join WalterMart Supermarket, Inc. as a Retail Store Officer in the vibrant heart of Badung, Bali! This is your opportunity to lead high-impact store operations in one of the region’s most dynamic retail environments, driving sales growth, operational excellence, and an exceptional customer experience.
As a Store Officer, you will play a pivotal role in overseeing day-to-day store management, ensuring seamless operations, and maximizing profitability. Your leadership will directly influence team performance, inventory efficiency, and customer satisfaction in a fast-paced department store setting.
Ideal for results-driven professionals with a passion for retail management, this role offers a competitive salary, career growth opportunities, and the chance to work with a well-established brand in a thriving market.
Responsibility
- Oversee daily store operations, including sales, inventory, and staff management to ensure smooth and efficient workflows.
- Develop and implement strategies to maximize sales revenue, customer footfall, and profitability.
- Monitor and analyze store performance metrics, preparing reports for senior management with actionable insights.
- Lead, train, and motivate a high-performing retail team, fostering a culture of excellence and accountability.
- Ensure compliance with company policies, health and safety regulations, and local retail standards.
- Manage inventory levels, coordinate with suppliers, and optimize stock rotation to minimize losses and meet demand.
- Handle customer escalations, resolving complaints professionally to maintain brand reputation and loyalty.
- Collaborate with marketing teams to execute in-store promotions, visual merchandising, and seasonal campaigns.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- Minimum of 3 years of experience in retail store management or a similar leadership role.
- Proven track record of driving sales growth, operational efficiency, and team performance in a department store or supermarket.
- Strong leadership, communication, and problem-solving skills with a customer-centric approach.
- Proficiency in retail management software, POS systems, and inventory tracking tools.
- Excellent organizational and time-management abilities to handle multiple priorities in a fast-paced environment.
- Familiarity with local market trends, consumer behavior, and competitive retail landscapes in Bali.
- Willingness to work flexible hours, including weekends and holidays, as required by store operations.