job description
Join Semir International Group (HK) Limited, a globally recognized leader in luxury fashion retail, as we expand our presence in Bali’s most vibrant locations. We are seeking a dynamic and results-driven Retail Store Manager to oversee our flagship store in Canggu, delivering exceptional customer experiences while driving sales and operational excellence.
This is a unique opportunity to lead a high-performing team in one of Southeast Asia’s most sought-after retail markets. Enjoy competitive compensation, accommodation allowance, career development programs, and exclusive staff discounts on premium fashion products. If you thrive in a fast-paced, customer-centric environment and have a passion for luxury retail, we want to hear from you.
Bali’s booming tourism and expat community make it an ideal location for career growth in international retail management. Whether you’re based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, or Kuta, this role offers the chance to shape the future of our brand in Indonesia.
Responsibility
- Lead and motivate a team of retail associates to achieve sales targets, KPIs, and customer satisfaction goals.
- Oversee daily store operations, including inventory management, visual merchandising, and cash handling.
- Develop and implement strategic sales and marketing initiatives to drive foot traffic and revenue growth.
- Ensure compliance with company policies, loss prevention standards, and health/safety regulations.
- Build and maintain strong relationships with high-net-worth clients, offering personalized shopping experiences.
- Monitor market trends and competitor activity to identify opportunities for business improvement.
- Conduct regular staff training on product knowledge, sales techniques, and brand standards.
- Prepare and analyze sales reports, budget forecasts, and performance metrics for senior management.
Qualifications
- Minimum 3+ years of experience in retail management, preferably in luxury fashion or high-end consumer products.
- Proven track record of meeting or exceeding sales targets and managing P&L responsibilities.
- Strong leadership and team-building skills with the ability to inspire and develop staff.
- Excellent communication and interpersonal skills, fluent in English (additional languages a plus).
- Proficiency in retail management software (e.g., POS systems, inventory tools) and Microsoft Office.
- Customer-focused mindset with a passion for delivering exceptional service.
- Flexibility to work evenings, weekends, and holidays as required by retail demands.
- Bachelor’s degree in Business, Retail Management, or a related field (or equivalent experience).