job description
Join Mitra Auto Sejahtera, a leading name in Indonesia’s premium automotive industry, as a B2C Retail Sales Executive in the vibrant markets of Bali (Denpasar, Badung, Canggu, Ubud, Jimbaran, Nusa Dua, or Kuta). This is your opportunity to drive sales excellence in a dynamic, customer-centric environment while representing world-class automotive brands.
As a key player in our retail team, you will engage directly with customers, delivering tailored solutions and building long-term relationships. Your role is pivotal in achieving sales targets, enhancing brand loyalty, and contributing to our mission of redefining automotive retail experiences in Bali’s competitive market.
We offer a competitive salary package, comprehensive training, and a collaborative work culture where your growth is our priority. If you’re a passionate, results-driven professional with a flair for sales, we’d love to hear from you!
Responsibility
- Develop and maintain strong relationships with walk-in customers, understanding their needs and recommending suitable automotive products.
- Achieve and exceed monthly/quarterly sales targets for retail automotive products and services.
- Conduct product demonstrations, test drives, and presentations to highlight features, benefits, and competitive advantages.
- Collaborate with the marketing team to execute in-store promotions, events, and digital campaigns to drive foot traffic.
- Provide exceptional after-sales service, including follow-ups, feedback collection, and resolving customer concerns.
- Stay updated on industry trends, competitor offerings, and new product launches to provide accurate information to clients.
- Maintain accurate sales records, customer databases, and inventory reports using CRM tools.
- Participate in training programs to enhance product knowledge, sales techniques, and customer service skills.
Qualifications
- Minimum 2 years of experience in B2C sales, preferably in the automotive, luxury goods, or retail industry.
- Proven track record of meeting or exceeding sales targets in a customer-facing role.
- Excellent communication, negotiation, and interpersonal skills in English and Indonesian.
- Strong understanding of automotive products, financing options, and customer buying behavior.
- Self-motivated, goal-oriented, and able to work independently as well as in a team.
- Professional appearance with a confident and approachable demeanor.
- Willingness to work flexible hours, including weekends and public holidays, as required by retail operations.
- Familiarity with CRM software (e.g., Salesforce, HubSpot) is a plus.