job description
Join Kate Spade as a Retail Store Manager and lead a dynamic team in delivering exceptional luxury retail experiences. This role offers an exciting opportunity to relocate to Singapore while starting your journey in the vibrant markets of Bali (Canggu, Ubud, Denpasar, or surrounding areas).
As the face of our brand, you will drive store performance by maximizing productivity, profitability, and customer satisfaction. Your leadership will shape the store’s success through strategic planning, team development, and operational excellence. If you’re a passionate retail leader with a flair for luxury fashion, this is your chance to grow with a globally recognized brand.
Kate Spade is committed to fostering an inclusive, innovative, and rewarding work environment. We offer competitive compensation, career growth opportunities, and a supportive team culture.
Responsibility
- Lead and motivate the store team to achieve sales targets, KPIs, and customer service excellence.
- Develop and execute strategic business plans to drive store profitability and growth.
- Monitor inventory levels, visualize merchandising, and ensure brand standards are consistently met.
- Conduct regular performance reviews, coaching, and training for staff to enhance skills and productivity.
- Oversee daily store operations, including opening/closing procedures, cash handling, and loss prevention.
- Build and maintain strong client relationships through personalized service and CRM strategies.
- Analyze sales reports and market trends to identify opportunities for improvement.
- Collaborate with corporate teams on marketing initiatives, promotions, and brand campaigns.
Qualifications
- Minimum 5 years of retail management experience, preferably in luxury or fashion brands.
- Proven track record of driving sales growth and operational efficiency in a high-volume store.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of retail KPIs, P&L management, and inventory control.
- Ability to work flexible hours, including weekends and holidays.
- Passion for the Kate Spade brand and a deep appreciation for fashion and customer experience.
- Bachelor’s degree in Business, Retail Management, or a related field is a plus.
- Willingness to relocate to Singapore after initial training/onboarding in Bali.