job description
Join Erablue Electronics as a Retail Store Manager in the vibrant heart of Bali! We are seeking a dynamic and results-driven leader to oversee our retail operations, ensuring exceptional customer experiences while driving sales and team performance.
As the face of our brand, you will play a pivotal role in shaping the success of our store by managing daily operations, optimizing inventory, and fostering a high-performing team. This is a fantastic opportunity for a passionate retail professional to grow with a leading electronics retailer in one of Indonesia’s most thriving markets.
If you thrive in a fast-paced environment, have a knack for leadership, and are committed to delivering excellence, we want to hear from you!
Responsibility
- Lead and motivate the store team to achieve sales targets and deliver outstanding customer service.
- Oversee daily store operations, including opening/closing procedures, cash handling, and inventory management.
- Develop and implement strategies to drive foot traffic, increase sales, and enhance customer loyalty.
- Monitor stock levels, coordinate with suppliers, and ensure product availability to meet demand.
- Maintain store standards, including visual merchandising, cleanliness, and compliance with company policies.
- Handle customer inquiries, complaints, and escalations professionally and efficiently.
- Analyze sales reports and KPIs to identify opportunities for improvement and growth.
- Train, coach, and mentor staff to uphold high performance and service standards.
Qualifications
- Proven experience (3+ years) in retail management, preferably in electronics or consumer goods.
- Strong leadership and team management skills with a track record of driving sales.
- Excellent communication and interpersonal abilities to engage with customers and staff.
- Solid understanding of retail operations, inventory control, and merchandising.
- Proficiency in POS systems, sales reporting, and basic financial management.
- Ability to work flexible hours, including weekends and holidays, as required.
- Problem-solving mindset with a customer-centric approach.
- Fluency in English and Bahasa Indonesia is a plus.