job description
Join Cha Tuk Chak as an Area Manager and lead our retail operations across Bali's most vibrant locations, including Canggu, Ubud, Denpasar, and more. This dynamic role is perfect for a hands-on leader who thrives in a fast-paced environment and is passionate about driving store performance, team development, and customer satisfaction.
As the face of our brand in the region, you will oversee multiple stores, ensuring operational excellence, sales growth, and a seamless customer experience. You will work closely with store managers, corporate teams, and local partners to execute strategies that align with our company’s vision and values.
If you are a results-driven professional with a knack for retail management and a desire to make a tangible impact, we want to hear from you!
Responsibility
- Oversee daily operations of multiple retail stores across Bali, ensuring adherence to company standards and policies.
- Drive sales performance by analyzing trends, setting targets, and implementing action plans to meet or exceed revenue goals.
- Conduct regular store visits to monitor inventory, visual merchandising, and customer service standards.
- Lead, mentor, and develop store managers and staff to foster a high-performing and motivated team.
- Collaborate with the corporate team to execute marketing campaigns, promotions, and product launches.
- Manage budgeting, forecasting, and expense control to optimize profitability.
- Resolve customer escalations and ensure a consistent, positive brand experience.
- Stay updated on market trends and competitor activities to identify growth opportunities.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or a related field.
- Minimum of 3 years of experience in retail management, with a proven track record of managing multiple locations.
- Strong leadership and interpersonal skills with the ability to inspire and motivate teams.
- Excellent analytical and problem-solving abilities to drive business performance.
- Proficiency in retail management software and Microsoft Office Suite.
- Willingness to travel frequently within Bali and nearby provinces.
- Fluency in English and Bahasa Indonesia is preferred.
- Passion for the retail industry and a customer-centric mindset.