job description
Join Tianxing Cloud Supply Chain as a Retail Store Manager in the heart of Bali’s most vibrant locations—Canggu, Ubud, Denpasar, and beyond. This is your opportunity to lead a dynamic retail team, drive sales growth, and deliver exceptional customer experiences in a fast-paced, high-impact environment.
As the face of our brand, you’ll oversee daily store operations, optimize inventory management, and implement strategic initiatives to exceed performance targets. With Bali’s booming retail and tourism sectors, this role offers unparalleled growth potential for ambitious professionals passionate about retail leadership and operational excellence.
If you thrive in a customer-centric culture, have a proven track record in retail management, and are eager to make your mark in one of Southeast Asia’s most exciting markets, we want to hear from you.
Responsibility
- Lead and motivate a high-performing retail team to achieve sales targets, KPIs, and customer satisfaction goals.
- Oversee daily store operations, including opening/closing procedures, cash handling, and staff scheduling.
- Develop and execute sales strategies to drive foot traffic, conversion rates, and revenue growth.
- Manage inventory levels, conduct stock audits, and coordinate with supply chain teams to ensure product availability.
- Deliver exceptional customer service, resolve escalations, and foster a positive in-store experience.
- Monitor market trends, competitor activity, and customer feedback to identify opportunities for improvement.
- Ensure compliance with company policies, health/safety regulations, and visual merchandising standards.
- Prepare and analyze sales reports, budgets, and performance metrics to inform data-driven decisions.
Qualifications
- Minimum 3+ years of experience in retail store management, preferably in fashion, consumer goods, or FMCG sectors.
- Proven ability to lead teams, meet sales targets, and improve operational efficiency.
- Strong understanding of inventory management, POS systems, and retail KPIs.
- Excellent communication, leadership, and problem-solving skills.
- Customer-focused mindset with a passion for delivering outstanding service.
- Fluency in English (written and spoken); proficiency in Indonesian is a plus.
- Ability to work flexible hours, including weekends and holidays, as required.
- Bachelor’s degree in Business, Retail Management, or a related field is preferred.