job description
Join PT. RAPIGRA SURAKARTA as a Retail Store Crew Member in the vibrant heart of Bali! We are seeking passionate, customer-focused individuals to represent our brand in high-traffic locations across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
As part of our dynamic retail team, you will play a key role in delivering exceptional shopping experiences, driving sales, and maintaining store operations. This is a fantastic opportunity for those who thrive in fast-paced environments and enjoy engaging with diverse customers in Bali’s bustling retail scene.
We offer competitive compensation, career growth opportunities, and the chance to work in some of Bali’s most exciting locations. If you have a flair for customer service and a passion for retail, we’d love to hear from you!
Responsibility
- Provide outstanding customer service, assisting shoppers with inquiries, product selection, and purchases.
- Operate cash registers, process transactions, and handle payments accurately and efficiently.
- Maintain store cleanliness, organization, and visual merchandising standards to enhance the shopping experience.
- Restock and replenish inventory, ensuring products are well-stocked and displayed attractively.
- Assist in receiving and unpacking new shipments, and update inventory records as needed.
- Promote current sales, discounts, and loyalty programs to drive customer engagement and sales.
- Handle customer complaints or issues professionally and escalate to management when necessary.
- Collaborate with team members to achieve daily sales targets and store KPIs.
Qualifications
- Minimum high school diploma or equivalent; prior retail experience is a plus.
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Strong customer service orientation with a friendly and approachable demeanor.
- Basic math and cash-handling skills with attention to detail.
- Ability to work flexible hours, including weekends, holidays, and peak retail periods.
- Physical stamina to stand for extended periods and lift moderate weights (up to 10-15 kg).
- Team player with a proactive attitude and willingness to learn.
- Familiarity with POS systems is advantageous but not required.