job description
Join Apotik Bersama as a Retail Store Associate and become a key part of our customer service team in Bali. In this role, you will be responsible for providing exceptional service to customers, assisting with product inquiries, and ensuring a smooth shopping experience. This is a fantastic opportunity for individuals who are passionate about healthcare, customer service, and retail operations.
As a Retail Store Associate, you will work in a dynamic environment where your interpersonal skills and attention to detail will make a real difference. You will have the chance to interact with diverse customers, handle transactions, and contribute to the overall success of our pharmacy. If you are a motivated individual with a friendly demeanor and a commitment to excellence, we encourage you to apply.
Apotik Bersama is a trusted name in the retail and consumer products industry, and we are looking for dedicated professionals to join our team in Bali. This full-time position offers competitive compensation, opportunities for growth, and the chance to work in a supportive and collaborative environment.
Responsibility
- Greet customers warmly and provide assistance with product selection and inquiries.
- Process sales transactions accurately and efficiently using the point-of-sale system.
- Maintain a clean and organized store environment to ensure a pleasant shopping experience.
- Assist in inventory management, including stocking shelves and monitoring product levels.
- Handle customer complaints and concerns professionally and escalate issues as needed.
- Provide information about products, promotions, and services to enhance customer satisfaction.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Adhere to company policies and procedures, including health and safety regulations.
Qualifications
- High school diploma or equivalent; additional education in retail or customer service is a plus.
- Previous experience in a retail or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic math skills for handling cash transactions and inventory management.
- Friendly and approachable demeanor with a strong focus on customer satisfaction.
- Willingness to work flexible hours, including weekends and holidays.
- Knowledge of pharmacy products and healthcare services is an advantage.