job description
Join Doran Sukses Indonesia as a Retail Store Assistant in the vibrant and dynamic regions of Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. This is your opportunity to be part of a leading company in the Retail & Consumer Products industry, where your sales expertise and customer service skills will drive success.
As a Store Assistant, you will play a pivotal role in ensuring our customers receive an exceptional shopping experience while contributing to the achievement of sales targets. Your ability to engage with customers, promote our high-quality products, and maintain store operations will be key to your success in this role.
We offer a competitive salary, a supportive work environment, and the chance to grow your career in one of Indonesia’s most exciting retail markets. If you are passionate about sales, customer service, and working in a fast-paced retail environment, we want to hear from you!
Responsibility
- Assist customers with product inquiries, recommendations, and purchases to enhance their shopping experience.
- Achieve and exceed monthly and quarterly sales targets through proactive selling and upselling techniques.
- Maintain a clean, organized, and visually appealing store layout to attract and retain customers.
- Process transactions accurately using POS systems and handle cash, credit, and digital payments.
- Monitor inventory levels, restock products, and report low stock to the store manager.
- Collaborate with team members to ensure smooth store operations and exceptional customer service.
- Participate in promotional events, product launches, and in-store marketing activities.
- Handle customer complaints or issues professionally and escalate to management when necessary.
Qualifications
- Minimum high school diploma or equivalent; a degree in Business, Marketing, or related fields is a plus.
- Proven experience in retail sales, customer service, or a similar role (1+ years preferred).
- Strong communication and interpersonal skills with a customer-focused mindset.
- Ability to work in a fast-paced environment and meet sales targets under pressure.
- Basic knowledge of POS systems and inventory management.
- Fluent in English and Bahasa Indonesia; additional languages are a plus.
- Flexible to work weekends, holidays, and extended hours during peak seasons.
- Passionate about retail, sales, and delivering outstanding customer experiences.