job description
Join our dynamic retail team in Bali as a Shop Assistant at a bustling supermarket location! This full-time role offers an exciting opportunity to engage with customers, maintain store operations, and contribute to a positive shopping experience in one of Indonesia’s most vibrant regions.
As a Shop Assistant, you’ll play a key role in daily store activities, from stocking shelves and assisting customers to processing transactions and ensuring a clean, organized environment. Bali’s thriving retail sector provides a unique backdrop for this position, blending professional growth with the island’s renowned work-life balance.
We’re looking for enthusiastic, customer-focused individuals who thrive in fast-paced environments. Whether you’re an experienced retail professional or just starting your career, this role offers competitive compensation, training opportunities, and the chance to be part of a supportive team.
Responsibility
- Provide exceptional customer service, assisting shoppers with inquiries and purchases.
- Operate cash registers, process payments, and handle transactions accurately.
- Stock and replenish merchandise, ensuring products are neatly displayed and easily accessible.
- Maintain store cleanliness, including shelves, aisles, and checkout areas.
- Monitor inventory levels and report low stock to management.
- Assist in promotional activities, such as setting up displays and distributing flyers.
- Handle customer complaints or issues professionally and escalate when necessary.
- Follow company policies on safety, hygiene, and loss prevention.
Qualifications
- Minimum high school diploma or equivalent; retail experience is a plus.
- Strong communication and interpersonal skills in English and Bahasa Indonesia.
- Ability to work flexible hours, including weekends and holidays.
- Basic math and cash-handling skills.
- Physical stamina to stand for extended periods and lift moderate weights (up to 15 kg).
- Attention to detail and a proactive approach to problem-solving.
- Friendly, approachable demeanor with a passion for customer service.
- Willingness to undergo on-the-job training.