job description
Join The Summer Shopping Mall Management as a Casual Service Crew in the heart of Baliās vibrant retail scene! This is your opportunity to work in a dynamic, customer-focused environment at one of the regionās most premier shopping destinations.
As part of our team, youāll play a key role in delivering exceptional service to shoppers, ensuring their experience is memorable from the moment they step into our mall. Whether assisting with inquiries, maintaining a welcoming atmosphere, or supporting retail operations, your contributions will directly impact customer satisfaction and mall reputation.
We offer competitive hourly wages, flexible scheduling to accommodate your availability, and opportunities for career growth within our expanding network. Employee benefits include staff discounts, training programs, and a supportive work culture that values teamwork and professional development.
If youāre passionate about hospitality, enjoy interacting with people, and thrive in fast-paced settings, weād love to hear from you. Apply today and take the first step toward a rewarding role in Baliās thriving tourism and retail industry!
Responsibility
- Provide friendly and efficient customer service to mall visitors, addressing inquiries and offering assistance.
- Assist with retail operations, including stock replenishment, visual merchandising, and maintaining cleanliness in common areas.
- Support promotional events and mall activities, ensuring smooth execution and customer engagement.
- Handle cashier duties and transactions accurately when assigned to retail kiosks or service counters.
- Monitor and report maintenance or safety concerns to management promptly.
- Collaborate with team members to enhance the shopping experience and resolve customer issues.
- Uphold brand standards by adhering to dress code, grooming policies, and service protocols.
- Assist in crowd management during peak hours or special events to ensure a safe and orderly environment.
Qualifications
- Minimum high school diploma or equivalent; prior retail or hospitality experience is a plus.
- Excellent communication skills in English (additional languages, especially Indonesian or Mandarin, are advantageous).
- Strong interpersonal skills with a customer-first mindset.
- Ability to work flexible hours, including weekends, holidays, and evenings.
- Physical stamina to stand for extended periods and perform light lifting or mobility tasks.
- Basic cash handling and POS system knowledge is preferred but not required (training provided).
- Proactive attitude, team player, and ability to work under pressure.
- Familiarity with Baliās tourism industry or local culture is a bonus.