job description
Join SM Retail as a Retail Selling Supervisor and lead a dynamic team in delivering exceptional customer experiences at our premier retail locations in Bali. This role is perfect for a motivated individual with a passion for retail management, staff development, and driving sales performance in a fast-paced environment.
As a Selling Supervisor, you will play a pivotal role in ensuring smooth store operations, maintaining high standards of customer service, and fostering a positive work culture. You will have the opportunity to mentor and train staff, optimize sales strategies, and contribute to the overall success of the store.
If you thrive in leadership roles and are eager to grow your career in retail, this is the perfect opportunity for you. Apply now and become part of a leading retail brand committed to excellence and innovation.
Responsibility
- Oversee daily store operations, ensuring efficiency and adherence to company policies.
- Lead, motivate, and train sales associates to achieve individual and team sales targets.
- Provide exceptional customer service, resolving inquiries and complaints professionally.
- Monitor inventory levels, assist in stock management, and ensure product displays are attractive and well-maintained.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Implement sales strategies and promotional activities to drive revenue growth.
- Ensure compliance with health, safety, and security standards within the store.
- Collaborate with store management to achieve operational and financial objectives.
Qualifications
- Minimum of 2 years of experience in a retail supervisory or leadership role.
- Strong interpersonal and communication skills, with the ability to lead and inspire a team.
- Proven track record in achieving sales targets and delivering excellent customer service.
- Knowledge of retail operations, inventory management, and visual merchandising.
- Ability to work flexible hours, including weekends and holidays, as required.
- Proficiency in using retail management software and POS systems.
- High school diploma or equivalent; a degree in Business or related field is a plus.
- Fluency in English and Bahasa Indonesia is preferred.