job description
Join Erajaya as a Retail Store Supervisor for Urban Republic in Bali’s most dynamic locations! This is your opportunity to lead a high-performing team in a fast-paced retail environment, driving sales growth and operational excellence in premium lifestyle destinations.
As a Store Supervisor, you will play a pivotal role in ensuring the achievement of sales targets while contributing strategic insights to store expansion and enhancement. You’ll oversee daily operations, mentor staff, and create an exceptional customer experience that aligns with Urban Republic’s brand values.
Based in Bali’s vibrant retail hubs—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll be at the heart of a thriving market, engaging with diverse customers and shaping the future of retail in one of Indonesia’s most sought-after regions.
If you’re a results-driven leader with a passion for retail and team development, this role offers a competitive salary, career growth, and the chance to make a real impact in a leading consumer products company.
Responsibility
- Lead and motivate the store team to achieve and exceed monthly/quarterly sales targets.
- Monitor daily store operations, including inventory management, merchandising, and cash handling.
- Provide strategic recommendations for store layout improvements, product placement, and promotional activities.
- Conduct regular performance reviews and training for staff to enhance productivity and customer service.
- Ensure compliance with company policies, retail standards, and health/safety regulations.
- Analyze sales data and customer feedback to identify trends and opportunities for growth.
- Resolve customer complaints professionally and implement service recovery strategies.
- Collaborate with regional managers to execute marketing campaigns and in-store events.
Qualifications
- Minimum 3 years of experience in retail management or supervisory roles, preferably in lifestyle/fashion retail.
- Proven track record of meeting or exceeding sales targets in a fast-paced environment.
- Strong leadership, communication, and interpersonal skills to inspire and manage a team.
- Excellent problem-solving abilities and a customer-centric mindset.
- Proficiency in retail management software (e.g., POS systems, inventory tools) and Microsoft Office.
- Fluency in English and Bahasa Indonesia; additional languages are a plus.
- Ability to work flexible hours, including weekends and holidays, as required.
- Bachelor’s degree in Business, Marketing, or a related field is preferred.