job description
Are you a dynamic and customer-focused professional looking to launch or advance your career in retail? MKS Workforce Management Services is expanding its team in Bali and seeking passionate Retail Sales Associates to join our mission of delivering exceptional service in the thriving consumer products industry.
As a Sales Associate, you will be the face of our brand, engaging with customers, driving sales, and ensuring a seamless shopping experience. This is a fantastic opportunity to grow within a supportive, fast-paced environment while contributing to the success of a leading workforce solutions provider.
Based in the vibrant hub of Denpasar, you’ll enjoy a competitive salary, professional development opportunities, and the chance to work in one of Southeast Asia’s most exciting retail markets.
Responsibility
- Provide outstanding customer service by greeting, assisting, and advising customers on product selections.
- Achieve and exceed individual and team sales targets through proactive engagement and upselling techniques.
- Maintain in-depth knowledge of product features, benefits, and promotions to effectively address customer inquiries.
- Process transactions accurately, including cash handling, card payments, and receipt issuance.
- Ensure the sales floor is well-stocked, organized, and visually appealing to enhance the shopping experience.
- Collaborate with team members to meet daily operational goals and maintain store standards.
- Handle customer complaints or concerns professionally and escalate issues as needed.
- Participate in inventory management, including stock replenishment and cycle counts.
Qualifications
- Minimum 1 year of experience in retail sales, customer service, or a related field (fresh graduates with strong interpersonal skills are encouraged to apply).
- Excellent communication and interpersonal skills with a customer-centric approach.
- Proven ability to work in a fast-paced environment and meet sales targets.
- Basic math and cash-handling skills with attention to detail.
- Familiarity with POS systems and retail software is a plus.
- High school diploma or equivalent; higher education in business or marketing is advantageous.
- Flexibility to work weekends, holidays, and evening shifts as required.
- Fluent in English; proficiency in Indonesian (Bahasa) is a strong asset.