job description
Are you a results-driven sales professional with a passion for leadership? Our client, a leading retail organization, is seeking a Retail Sales Supervisor to lead and inspire a high-performing team in Bali’s most vibrant locations, including Canggu, Ubud, Denpasar, and beyond.
In this pivotal role, you will oversee daily sales operations, mentor a team of promoters, and drive revenue growth across multiple retail outlets. Your strategic approach to target achievement and customer engagement will directly impact business success in one of Southeast Asia’s most dynamic markets.
This is a unique opportunity to combine your sales expertise with leadership skills in a fast-paced, culturally rich environment. If you thrive in a goal-oriented setting and have a proven track record in retail sales management, we want to hear from you!
Responsibility
- Lead, coach, and motivate a team of sales promoters to exceed monthly and quarterly sales targets.
- Develop and implement strategic sales plans to maximize revenue across assigned retail outlets.
- Monitor individual and team performance, providing constructive feedback and performance evaluations.
- Ensure high standards of customer service and brand representation in all interactions.
- Collaborate with marketing teams to execute promotions, campaigns, and in-store activations.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Maintain inventory control and coordinate with supply chain teams to ensure product availability.
- Resolve customer escalations and address team concerns to foster a positive work environment.
Qualifications
- Minimum 3 years of experience in retail sales, with at least 1 year in a supervisory or team lead role.
- Proven track record of meeting and exceeding sales targets in a fast-paced environment.
- Strong leadership, communication, and interpersonal skills to inspire and manage teams.
- Excellent understanding of retail operations, merchandising, and customer service best practices.
- Ability to analyze sales reports and use data-driven insights to optimize performance.
- Highly organized, detail-oriented, and capable of multitasking in a dynamic setting.
- Fluency in English (additional proficiency in Bahasa Indonesia is a plus).
- Willingness to work flexible hours, including weekends and holidays, as required.