job description
Join Dima Indonesia, a leading player in Indonesia's dynamic retail and consumer products sector, as our next Retail Sales Supervisor in beautiful Bali! This is your opportunity to take charge of our retail operations across key locations including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, driving sales growth while delivering exceptional customer experiences in one of the world's most vibrant tourism hubs.
As our Sales Supervisor, you'll be the driving force behind our daily retail operations, leading a team of sales professionals to achieve ambitious targets while maintaining the highest standards of customer service. Bali's unique retail environment - blending local culture with international tourism - offers an exciting challenge for professionals who thrive in fast-paced, customer-facing roles. You'll have the opportunity to develop your leadership skills while contributing to our company's growth in one of Indonesia's most economically significant regions.
This role is perfect for a results-driven professional with a passion for retail and team leadership. You'll enjoy the benefits of working with a well-established company while experiencing the unique lifestyle that Bali offers - from world-class beaches to rich cultural experiences. We offer competitive compensation, professional development opportunities, and the chance to build a rewarding career in Indonesia's thriving retail sector.
If you're ready to take your retail career to the next level in one of the world's most desirable locations, we want to hear from you!
Responsibility
- Lead and supervise daily retail operations across assigned locations in Bali, ensuring smooth and efficient store functioning
- Drive sales performance by implementing effective strategies and motivating the sales team to achieve and exceed targets
- Develop and maintain strong customer relationships, ensuring high levels of satisfaction and repeat business
- Coordinate with management to implement marketing initiatives and promotional activities that boost sales
- Monitor inventory levels, manage stock replenishment, and ensure product availability to meet customer demand
- Train, mentor, and evaluate sales team members, fostering a culture of continuous improvement and professional growth
- Prepare and present regular reports on sales performance, customer feedback, and operational metrics to management
- Ensure compliance with company policies, procedures, and local regulations across all retail locations
- Maintain excellent store presentation standards, including visual merchandising and cleanliness
Qualifications
- Minimum 2-3 years of experience in retail sales, with at least 1 year in a supervisory or leadership role
- Proven track record of achieving and exceeding sales targets in a retail environment
- Strong leadership skills with the ability to motivate and manage a team effectively
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia
- Customer-focused mindset with a passion for delivering exceptional service
- Ability to work flexible hours, including weekends and holidays, to meet retail operational needs
- Basic computer skills, including proficiency in Microsoft Office and retail management software
- Experience working in Bali's retail sector or familiarity with the local market is highly desirable
- Problem-solving skills and ability to make decisions under pressure in a fast-paced environment