job description
Join Rocks Group as an Area Manager and take the lead in driving retail excellence across Bali's most vibrant locations. In this dynamic role, you will oversee end-to-end retail operations, ensuring our stores deliver exceptional customer experiences while achieving ambitious sales and growth targets. This is a unique opportunity to shape the future of retail in Bali, working with a team that values innovation, leadership, and results.
As the face of our brand in the region, you will collaborate with store managers, train high-performing teams, and implement strategies that elevate our market presence. If you are a strategic thinker with a passion for retail and a proven track record in operations management, we want you on our team.
Rocks Group is committed to fostering a culture of excellence, offering competitive compensation, career growth opportunities, and the chance to make a real impact in one of the world's most exciting retail markets.
Responsibility
- Oversee daily retail operations across multiple store locations in Bali, ensuring consistency in brand standards and customer service.
- Develop and execute sales strategies to meet and exceed revenue targets, analyzing market trends and customer behavior.
- Lead, mentor, and train store managers and staff to foster a high-performance culture and drive employee engagement.
- Monitor inventory levels, optimize stock management, and ensure timely replenishment to meet demand.
- Implement visual merchandising standards and promotional campaigns to enhance store appeal and boost sales.
- Conduct regular store audits to assess operational efficiency, compliance, and customer satisfaction.
- Collaborate with the marketing team to localize campaigns and drive foot traffic to stores.
- Prepare and present performance reports to senior management, highlighting key metrics and areas for improvement.
Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 5 years of experience in retail operations, with at least 2 years in a managerial role.
- Proven track record of achieving sales targets and improving store performance.
- Strong leadership and interpersonal skills, with the ability to inspire and motivate teams.
- Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Familiarity with retail management software and inventory systems.
- Fluency in English; proficiency in Indonesian is a plus.
- Willingness to travel across Bali and adapt to a fast-paced retail environment.