job description
Join Rephil as an Area Supervisor in the vibrant retail landscape of Bali! In this dynamic role, you will oversee multiple retail stations, ensuring seamless operations, exceptional customer service, and adherence to company standards. Your leadership will drive efficiency, team performance, and operational excellence across assigned areas in Bali’s premier locations, including Canggu, Ubud, Denpasar, and more.
As a key player in our retail team, you will collaborate with store managers, staff, and corporate teams to optimize workflows, resolve challenges, and maintain a high standard of product handling and presentation. This is an exciting opportunity for a results-driven professional to make a tangible impact in a fast-paced, customer-centric environment.
Rephil is committed to fostering a culture of growth, innovation, and teamwork. If you are passionate about retail leadership and thrive in a hands-on role, we invite you to apply and take the next step in your career with us.
Responsibility
- Supervise and coordinate daily operations across multiple retail stations to ensure smooth and efficient workflow.
- Monitor and maintain compliance with company policies, procedures, and quality standards.
- Lead, train, and motivate a team of retail staff to deliver exceptional customer service and meet performance targets.
- Conduct regular audits of inventory, sales, and operational metrics to identify areas for improvement.
- Resolve escalated customer or staff issues promptly and professionally.
- Collaborate with regional managers to implement sales strategies, promotions, and operational initiatives.
- Ensure all stations are adequately stocked, clean, and visually appealing in accordance with brand guidelines.
- Prepare and submit detailed reports on performance, challenges, and action plans to senior management.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or a related field (or equivalent work experience).
- Minimum of 3 years of experience in retail supervision, store management, or a similar leadership role.
- Proven ability to manage multiple locations or teams in a fast-paced retail environment.
- Strong leadership, communication, and problem-solving skills.
- Proficiency in inventory management, sales tracking, and retail software (e.g., POS systems).
- Excellent organizational skills with the ability to prioritize tasks and meet deadlines.
- Customer-focused mindset with a track record of driving sales and operational excellence.
- Willingness to travel across assigned areas in Bali as needed.