job description
Join Teh Kotjok, a dynamic and innovative leader in Indonesia’s beverage industry, as we redefine standards and elevate consumer experiences. We are seeking a motivated and results-driven Area Supervisor to oversee our retail operations across key locations in Bali (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung). This is an exciting opportunity to play a pivotal role in our growth, ensuring operational excellence, team leadership, and customer satisfaction in one of Indonesia’s most vibrant markets.
As an Area Supervisor, you will be responsible for managing multiple retail outlets, driving sales performance, and maintaining the highest standards of service and product quality. You will work closely with store managers, sales teams, and cross-functional departments to implement strategies that enhance brand visibility, customer engagement, and profitability. If you thrive in a fast-paced environment, possess strong leadership skills, and are passionate about the retail and consumer products sector, we want you on our team!
At Teh Kotjok, we value innovation, collaboration, and a customer-first mindset. We offer a competitive salary, professional development opportunities, and a supportive work culture that empowers you to grow alongside our brand. Join us in shaping the future of Indonesia’s beverage industry and take your career to the next level in Bali’s thriving retail landscape.
Responsibility
- Oversee daily operations of multiple retail outlets in designated areas (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung) to ensure smooth and efficient functioning.
- Lead, mentor, and motivate store teams to achieve sales targets, operational KPIs, and customer service excellence.
- Develop and implement strategic initiatives to drive sales growth, improve customer retention, and enhance brand visibility.
- Monitor inventory levels, order supplies, and ensure optimal stock availability to meet customer demand.
- Conduct regular store visits to assess performance, provide feedback, and address operational challenges.
- Collaborate with marketing and sales teams to execute promotional campaigns and in-store activations.
- Ensure compliance with company policies, health and safety regulations, and industry standards.
- Prepare and present performance reports, including sales analytics, customer feedback, and operational metrics, to senior management.
Qualifications
- Minimum 3-5 years of experience in retail operations, preferably in the consumer products or beverage industry.
- Proven track record in a supervisory or managerial role, with experience overseeing multiple locations.
- Strong leadership skills with the ability to inspire and develop high-performing teams.
- Excellent communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Analytical mindset with the ability to interpret sales data, identify trends, and make data-driven decisions.
- Proficient in Microsoft Office (Excel, Word, PowerPoint) and retail management software.
- Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines.
- Willingness to travel within Bali and occasionally to other regions as required.