job description
Join COSMOPOLITAN TRADERS PTE. LTD. in vibrant Canggu, Bali as a Retail Sales & Marketing Manager and take the lead in shaping the success of a dynamic small business. This role offers a unique opportunity to develop entrepreneurial skills while managing a diverse range of responsibilities, from customer engagement to inventory optimization and strategic marketing.
As part of our team, you’ll work in a fast-paced retail environment where your contributions directly impact business growth. Whether you're driving sales, crafting promotional campaigns, or streamlining operations, you’ll gain hands-on experience in retail management, customer service, and brand development. Ideal for ambitious professionals seeking a multifaceted role with room for creativity and leadership.
Bali’s thriving expat and tourist community provides the perfect backdrop to build a rewarding career in retail and marketing. If you’re passionate about sales, team leadership, and business development, this is your chance to make a tangible difference in a growing enterprise.
Responsibility
- Lead daily retail operations, including sales transactions, customer service, and cash handling to ensure a seamless shopping experience.
- Develop and execute marketing strategies (social media, promotions, and local partnerships) to drive foot traffic and brand awareness.
- Manage inventory control, including stock ordering, merchandising, and supplier negotiations to optimize product availability.
- Train, mentor, and supervise a small team of staff, fostering a high-performance, customer-centric culture.
- Analyze sales data and customer feedback to identify trends and implement data-driven improvements.
- Oversee visual merchandising and store layout to enhance product visibility and customer engagement.
- Handle customer inquiries, complaints, and returns with professionalism to maintain brand reputation.
- Collaborate with the management team to set and achieve monthly/quarterly sales targets.
Qualifications
- Proven experience in retail sales, customer service, or marketing (1-3 years preferred).
- Strong communication and interpersonal skills to engage with diverse customers and team members.
- Basic knowledge of inventory management, POS systems, and retail software.
- Creative mindset with the ability to develop promotional campaigns and social media content.
- Leadership skills to train, motivate, and manage a small team effectively.
- Problem-solving attitude with a focus on customer satisfaction and operational efficiency.
- Fluency in English; additional languages (e.g., Indonesian, Mandarin) are a plus.
- Ability to work flexible hours, including weekends and holidays, in a retail setting.