job description
Join CV Sekawan Mitra Abadi as a Retail Sales Manager in the heart of Bali’s most vibrant locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung. This is your opportunity to lead a dynamic sales team, drive revenue growth, and shape the future of retail operations in one of Indonesia’s most thriving markets.
As a Retail Sales Manager, you will oversee daily sales activities, optimize customer engagement strategies, and ensure operational excellence. Your expertise in retail mechanics and sales leadership will be pivotal in achieving targets, enhancing team performance, and delivering an exceptional shopping experience. With a competitive salary range of IDR 6.7M – 10M per month, this role offers both financial rewards and professional growth in a fast-paced, customer-centric environment.
If you are a results-driven professional with a passion for retail and team leadership, we invite you to apply and take the next step in your career with a company committed to innovation and success.
Responsibility
- Lead and motivate a high-performing retail sales team to achieve monthly, quarterly, and annual sales targets.
- Develop and implement strategic sales plans to drive revenue growth and market penetration in Bali’s competitive retail landscape.
- Monitor and analyze sales performance metrics, identifying opportunities for improvement and implementing data-driven solutions.
- Ensure seamless retail operations, including inventory management, merchandising, and customer service standards.
- Build and maintain strong relationships with key clients, vendors, and stakeholders to enhance business partnerships.
- Train, coach, and mentor sales staff to enhance their product knowledge, sales techniques, and customer engagement skills.
- Oversee the execution of promotional campaigns, in-store events, and digital marketing initiatives to boost foot traffic and conversions.
- Collaborate with cross-functional teams (marketing, logistics, finance) to streamline processes and improve overall efficiency.
Qualifications
- Proven experience (minimum 3 years) in retail sales management, preferably in a high-volume or multi-location environment.
- Strong understanding of retail operations, sales mechanics, and customer relationship management (CRM).
- Excellent leadership and team management skills, with a track record of coaching and developing sales teams.
- Exceptional communication, negotiation, and interpersonal abilities to engage with diverse stakeholders.
- Analytical mindset with proficiency in sales forecasting, budgeting, and performance tracking using tools like Excel or POS systems.
- Fluency in English and Indonesian (written and verbal) is a must; additional local language skills are a plus.
- Customer-focused approach with a passion for delivering outstanding service and driving customer loyalty.
- Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.