job description
Join Kawan Lama, a leading name in Indonesiaâs retail and consumer goods industry, as a Retail Sales Executive in the vibrant heart of Bali. This is your opportunity to deliver exceptional customer service while driving sales growth in a dynamic, fast-paced environment.
As a Sales Executive, you will be the face of our brand, engaging with customers to understand their needs, provide tailored solutions, and ensure a seamless shopping experience. Your role goes beyond transactionsâyouâll build lasting relationships, contribute to team targets, and uphold the highest standards of professionalism and product knowledge.
Based in Denpasar, Badung, youâll work in a collaborative setting with opportunities for career advancement. Whether youâre assisting walk-in clients, managing inventory, or participating in promotional events, your contributions will directly impact our success in Baliâs competitive retail market.
If youâre passionate about sales, thrive in customer-facing roles, and want to grow with a reputable company, apply today!
Responsibility
- Provide outstanding customer service by greeting, assisting, and advising clients on product selections.
- Achieve and exceed individual and team sales targets through proactive engagement and upselling techniques.
- Maintain in-depth product knowledge to effectively communicate features, benefits, and promotions.
- Process transactions accurately, including cash handling, receipts, and inventory updates.
- Collaborate with team members to ensure a clean, organized, and visually appealing store environment.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Participate in store promotions, events, and marketing campaigns to drive foot traffic and sales.
- Track and report sales performance, customer feedback, and inventory levels to management.
Qualifications
- Minimum 1 year of experience in retail sales, customer service, or a related field (fresh graduates with strong interpersonal skills are encouraged to apply).
- Excellent communication and negotiation skills in English and Bahasa Indonesia.
- Proven ability to meet and exceed sales targets in a fast-paced environment.
- Friendly, customer-focused attitude with a passion for service excellence.
- Basic computer literacy (POS systems, MS Office) and numerical accuracy.
- Ability to work flexible hours, including weekends and public holidays.
- Strong teamwork and problem-solving skills with a proactive approach.
- Well-groomed, presentable, and aligned with the companyâs brand image.