job description
Join Whiteplane, Inc. as a Retail Sales Associate for our premium footwear brand, Fitflop, in the vibrant coastal town of Canggu, Bali. This is your opportunity to be part of a dynamic team that delivers exceptional customer experiences while promoting innovative, comfort-focused footwear.
In this role, you will engage with a diverse clientele, provide personalized styling advice, and drive sales through your passion for fashion and customer service. Bali’s thriving retail scene offers a unique blend of local and international customers, making this position both exciting and rewarding.
We offer competitive compensation, a supportive work environment, and the chance to grow within a globally recognized brand. If you thrive in fast-paced settings and love connecting with people, we’d love to hear from you!
Responsibility
- Deliver outstanding customer service by greeting, assisting, and advising customers on Fitflop products.
- Achieve and exceed individual and team sales targets through proactive selling techniques.
- Maintain a clean, organized, and visually appealing store environment.
- Process transactions accurately using POS systems and handle cash/card payments.
- Stay updated on product knowledge, promotions, and brand initiatives to effectively communicate benefits to customers.
- Assist in inventory management, including stock replenishment and merchandise displays.
- Handle customer inquiries, complaints, and returns with professionalism and empathy.
- Collaborate with the store team to ensure smooth daily operations and a positive shopping experience.
Qualifications
- Minimum 1 year of experience in retail sales, preferably in fashion or footwear.
- Excellent communication and interpersonal skills with a customer-centric approach.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic math skills for handling transactions and inventory.
- Familiarity with POS systems and retail software is a plus.
- Flexibility to work weekends, holidays, and peak retail hours.
- Passion for fashion, footwear, and trends.
- Fluency in English; knowledge of Indonesian or other languages is an advantage.