job description
Join Catur Putraharmonis, a leading name in retail and consumer products, as a Retail Sales Associate in the vibrant heart of Bali. This is your opportunity to become part of a dynamic team dedicated to delivering exceptional customer experiences while driving sales growth in a fast-paced, rewarding environment.
Based in Badung, you’ll work in a prime location serving both locals and international visitors, offering premium products that enhance everyday life. Whether you’re engaging with customers, managing inventory, or contributing to store operations, your role will be pivotal in shaping our brand’s success.
We value passion, professionalism, and a customer-first mindset. If you thrive in a collaborative setting and are eager to grow in the retail industry, we’d love to have you on board. Be part of our story—where your career meets purpose.
Responsibility
- Provide exceptional customer service by greeting, assisting, and advising customers on product selections.
- Process sales transactions accurately using POS systems and handle cash/credit payments.
- Maintain a clean, organized, and visually appealing sales floor and product displays.
- Achieve individual and team sales targets through proactive upselling and cross-selling techniques.
- Monitor inventory levels, restock products, and report low stock to management.
- Handle customer inquiries, complaints, and returns professionally and efficiently.
- Stay updated on product knowledge, promotions, and company policies to provide accurate information.
- Collaborate with team members to ensure smooth store operations and a positive work environment.
Qualifications
- Minimum high school diploma or equivalent; prior retail experience is a plus.
- Excellent communication and interpersonal skills in English and Bahasa Indonesia.
- Strong customer service orientation with a friendly and approachable demeanor.
- Basic math and cash-handling skills with attention to detail.
- Ability to work flexible hours, including weekends and holidays.
- Proficient in using POS systems and basic computer applications.
- Self-motivated with a results-driven attitude and teamwork mindset.
- Knowledge of retail best practices and sales techniques is advantageous.