job description
Join CV M21 Artha Sejahtera, a dynamic and growing company in the retail and consumer products sector, as a Retail Sales Associate in the vibrant heart of Bali. This is an exciting opportunity for customer-focused professionals with at least 1 year of retail experience to thrive in a fast-paced, rewarding environment.
As a key member of our team, you will play a pivotal role in driving sales, enhancing customer satisfaction, and representing our brand with excellence. Bali’s booming retail market offers a unique platform to develop your career while engaging with a diverse clientele in one of Indonesia’s most sought-after destinations.
We offer competitive compensation, career growth opportunities, and a supportive work culture that values your contributions. If you are passionate about retail, enjoy building relationships, and take pride in delivering exceptional service, we’d love to hear from you!
Responsibility
- Provide outstanding customer service, assisting clients with product inquiries, recommendations, and purchases.
- Achieve and exceed individual and team sales targets through proactive engagement and upselling techniques.
- Maintain a deep understanding of product features, benefits, and promotions to effectively communicate value to customers.
- Ensure the sales floor is well-stocked, organized, and visually appealing to enhance the shopping experience.
- Process transactions accurately using POS systems and handle cash/credit payments with integrity.
- Collaborate with team members to create a welcoming and efficient store environment.
- Resolve customer complaints professionally and escalate issues when necessary.
- Participate in inventory management, including stock counts, restocking, and reporting discrepancies.
Qualifications
- Minimum 1 year of experience in retail sales or a customer-facing role.
- Excellent communication and interpersonal skills in both English and Bahasa Indonesia.
- Proven ability to work in a fast-paced environment while maintaining a positive attitude.
- Strong sales acumen with a track record of meeting or exceeding targets.
- Basic computer literacy, including familiarity with POS systems and inventory software.
- Flexibility to work weekends, holidays, and evening shifts as required.
- Well-groomed, professional appearance, and a passion for fashion or consumer products.
- High school diploma or equivalent; additional retail or business training is a plus.