job description
Join Whiteplane, Inc. as a Retail Sales Associate specializing in premium Dyson products across Bali’s most vibrant locations, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, and Kuta. This is your opportunity to represent a globally recognized brand known for innovation and cutting-edge technology in home appliances.
In this dynamic role, you will engage with customers, demonstrate Dyson’s latest products, and drive sales through exceptional service and product expertise. You’ll work in a fast-paced, customer-centric environment where your passion for sales and technology can thrive. Whether you’re assisting walk-in clients, conducting product demos, or collaborating with the team to meet targets, your contributions will directly impact business growth in Bali’s competitive retail market.
Whiteplane, Inc. offers a supportive work culture, competitive compensation, and opportunities for career advancement in the retail and sales industry. If you’re a motivated self-starter with a flair for customer interaction and a drive to succeed, we’d love to hear from you!
Responsibility
- Provide exceptional customer service to clients visiting retail outlets, ensuring a positive and memorable shopping experience.
- Demonstrate and explain the features, benefits, and technical specifications of Dyson products, including vacuums, air purifiers, and hair care devices.
- Achieve and exceed monthly sales targets through proactive engagement, upselling, and cross-selling techniques.
- Maintain in-depth product knowledge and stay updated on new Dyson releases, promotions, and industry trends.
- Assist in retail operations, including inventory management, merchandising, and store presentation to enhance visual appeal.
- Handle customer inquiries, complaints, and after-sales support with professionalism and efficiency.
- Collaborate with the sales team to organize in-store events, promotions, and product launches to attract foot traffic.
- Use CRM tools to track customer interactions, follow up on leads, and build long-term client relationships.
Qualifications
- Minimum 1 year of experience in retail sales, customer service, or a related field (preferably in electronics or premium consumer goods).
- Excellent communication and interpersonal skills with fluency in English (additional local language skills are a plus).
- Proven track record of meeting or exceeding sales targets in a fast-paced environment.
- Strong product demonstration and presentation skills with the ability to simplify technical details for customers.
- Customer-focused mindset with a passion for delivering high-quality service and building rapport.
- Ability to work flexible hours, including weekends and holidays, to accommodate retail peak times.
- Basic computer literacy (e.g., POS systems, CRM software, or inventory management tools).
- Self-motivated and results-driven with a proactive approach to problem-solving and teamwork.