job description
Join Saturdays, a dynamic and growing optical retail brand, as a Retail Sales Associate in the vibrant heart of Bali! If you have a passion for optical products and a drive to deliver exceptional customer experiences, this is your opportunity to thrive in a fast-paced, customer-centric environment. As a key member of our team, you’ll play a pivotal role in driving sales, building customer loyalty, and contributing to the success of our stores across Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
At Saturdays, we believe in fostering a collaborative and inclusive workplace where your skills and enthusiasm are valued. Whether you’re assisting customers in finding the perfect eyewear, educating them on lens options, or creating a welcoming in-store atmosphere, your contributions will directly impact our growth and reputation. This role is perfect for individuals who are detail-oriented, customer-focused, and eager to grow within the retail and optical industry.
As a Retail Sales Associate, you’ll enjoy a supportive work environment, opportunities for professional development, and the chance to work in some of Bali’s most sought-after locations. If you’re ready to take the next step in your retail career and join a team that values your passion and dedication, we’d love to hear from you!
Note: This is a contract-based position with the potential for long-term growth and advancement within the company.
Responsibility
- Assist customers in selecting eyewear products, including frames, lenses, and accessories, by providing expert advice and personalized recommendations.
- Drive sales targets by actively engaging with customers, understanding their needs, and offering solutions that meet their optical requirements.
- Maintain a clean, organized, and visually appealing store environment to enhance the customer shopping experience.
- Process transactions efficiently using point-of-sale (POS) systems, including handling cash, credit card payments, and digital transactions.
- Educate customers on the features and benefits of optical products, including lens coatings, materials, and prescription options.
- Collaborate with the store team to achieve daily, weekly, and monthly sales goals while upholding company standards.
- Handle customer inquiries, complaints, and returns professionally, ensuring a positive resolution and customer satisfaction.
- Stay updated on industry trends, new product launches, and promotions to effectively communicate with customers.
Qualifications
- Proven experience in retail sales, customer service, or a related field, preferably in the optical or fashion industry.
- Strong passion for optical products and a genuine interest in helping customers find the perfect eyewear solutions.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse customers.
- Basic knowledge of optical products, prescriptions, or lens technologies is a plus but not required (training will be provided).
- Ability to work in a fast-paced environment, multitask, and prioritize tasks effectively.
- Fluency in English is required; proficiency in Bahasa Indonesia or other languages is a strong advantage.
- Flexibility to work on weekends, holidays, and evenings as required by the store’s operating hours.
- Self-motivated, detail-oriented, and able to work both independently and as part of a team.